Refund Policy

You have the right to return the articles you have purchased, for whatever reason, along with your receipt within 3 business days of delivery. In this event, please inform us beforehand by email at eshop@tearoute.gr, and note that you will be responsible for the return charges.
We will refund all articles providing they are in their un-opened original packaging, minus delivery charges and bank charges where applicable within 15 days of receipt of returned articles.
Should you wish to exchange articles, providing they are in their un-opened original packaging, please inform us by email at eshop@tearoute.gr. Return them, with the original receipt, and we will dispatch the chosen replacements. Please note that return and new delivery will be at your cost. (please also see ORDER CANCELATION)

In order to avoid any inconvenience, please check the condition of articles as soon as you receive your package. Damaged or faulty products or dispatch of wrong article, must be reported to us by email to eshop@tearoute.gr within 3 days of delivery. In the event your claim is accepted we will gladly send you replacements at our expense in accordance with stock availability.

 
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